Customer Service

Shipping & Delivery
Orders placed before 10:00AM PST. Monday through Friday are shipped the same day. Orders placed after 10:00 AM PST are shipped the following business day. In the event an item is not in stock, we will notify you within one business day. Your order will be delivered  in 1-6 business days* depending on your distance from Sacramento, CA. Delivery days begin the day after shipping. Allow additional transit time for drop-shipped items. Your order will be sent via FedEx, USPS or OnTrac. FedEx and OnTrac delivery Monday-Friday only. USPS delivery Monday-Saturday.
* delivery to US 48 contiguous states
Free Shipping
All orders that meet the following requirements will qualify for Free Shipping.

1. Orders must be over $50, excluding tax, shipping and other fees.

3. Order must be shipped within the 48 contiguous US states.

If you choose Free Shipping as your prefered shipping method, the shipping courier will be selected by PredatorPB.com.

P.O. Boxes, FPO & APO addresses are excluded

Returns & Replacements

In the event you need to return something, please read our entire procedure. All returns must meet the following guidelines.

  • Any item taken for return must be brand new, factory sealed and unused.
  • Paintballs, Grenades, Smoke Bombs and Undergarments cannot be returned.
  • Returns must be received within 15 DAYS of receiving your items.
If your item is eligible for return, please e-mail us at returns@predatorpb.com for an RMA number. All returns that are credit back to a credit card or paypal account are subject to a 10% restocking fee, reciving store credit will result in a full refund, and a restocking fee will not be insured.

Shipping is non-refundable. If you received free shipping with your order, all shipping will be deducted before the store credit or refund are issued. 

All items that are sold on sale are not returnable.

With the RMA number clearly written on the outside of the package, please send your return to:

PredatorPB.com
4620 Watt Ave.
North Highalands, CA 95660
Payment, Pricing & Promotions
Online orders can be paid with Visa, MasterCard, American Express, Discover and PayPal. In store purchases can be paid with Visa, MasterCard, American Express, Discover, PayPal and Cash. 
In the event a product is listed with an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, PredatorPB.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PredatorPB.com shall issue a credit to your credit card account in the amount of the incorrect price. All items that are sold on sale are not returnable.
Warranty Disclaimer 
This site and the materials and products on this site are provided as is. Many of the products on the site come with a manufacturer warranty. Warranties are not handled through PredatorPB.com. If you are concerned with the warranty of a particular item, contact the manufacturer prior to purchasing the product. To the fullest extent permissible pursuant to applicable law, PredatorPB.com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. PredatorPB.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. PredatorPB.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Sales Tax
PredatorPB.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.